Privacy Policy

Privacy

Empire Courier Services PLC ("we", "our" herein referred to as ‘Empire’) is committed to protecting the privacy of all visitors to our website www.wedeliver-online.com and all visitors who access our website or services through any mobile application. Please read the following privacy policy which explains how we use and protect your information. Empire is committed to ensuring that the provided information remains secure.

Your password is not to be shared with others and maintaining the confidentiality of the account is the user’s responsibility. If an order is made through your profile, using your password, you can and will be held liable for the costs of the order placed. The Customer Service Agents of Empire also hold the right to contact you by the provided phone number. By visiting and/or ordering services on this Website, you agree and where required you consent to the collection, use and transfer of your information as set out in this policy.

Information That We Collect From You

  • When you visit the Website or place an order through the Website, you may be asked to provide information about yourself including your name, contact details and your location. We may also collect information about your usage of the Website and information about you from the e-mails or letters you send to us.
  • By accessing www.wedeliver-online.com information and/or services using mobile digital routes such as (but not limited to) mobile, tablet or other devices/technology including mobile applications, then you should expect that Empire's data collection and usage as set out in this privacy policy will apply in that context too. We may collect technical information from your mobile device or your use of our services through a mobile device, for example, location data and certain characteristics of, and performance data about your device including IP address.
  • Use of Your Information

  • When you visit the Website or place an order through the Website, you may be asked to provide information about yourself including your name, contact details and your location. We may also collect information about your usage of the Website and information about you from the e-mails or letters you send to us.
  • Your information will enable us to provide you with access to the relevant parts of the Website and to supply the services you have requested. It will also enable us to contact you where necessary concerning our services. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business, for any other purpose whether statistical or analytical and to help us prevent fraud.
  • We may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the Website or our services.
  • Where you have indicated accordingly, you agree that we may use your information to let you know about our other products and services that may be of interest to you including services that may be the subject of direct marketing and we may contact you to do so by email, telephone as well as mobile messaging.
  • If you do not want us to use your data in this way or change your mind about being contacted in the future, please let us know by using the contact details set out in our website and/or amending your profile accordingly.
  • Please note that by submitting comments and feedback regarding the Website and the services, you consent to us to use such comments and feedback on the Website and in any marketing or advertising materials.
  • Disclosure Of Your Information

  • The information you provide to us will be transferred to and stored with us.
  • We may use the information that you provide to us if we are under a duty to disclose or share your information in order to comply with (and/or where we believe we are under a duty to comply with) any legal obligation; or in order to enforce our Website Terms and any other agreement; or to protect the rights of Empire, Partner Restaurants or others. This includes exchanging information with other companies and other organizations for the purposes of fraud protection and prevention.
  • Security and Data Retention

  • We take steps to protect your information from unauthorized access and against unlawful processing, accidental loss, destruction and damage. We will keep your information for a reasonable period or as long as the law requires.
  • Where you have chosen a password which allows you to access certain parts of the Website, you are responsible for keeping this password confidential. We advise you not to share your password with anyone.
  • Unfortunately, the transmission of information via the internet is not completely secure. Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
  • Changes To Our Privacy Policy

    Any changes to our Privacy Policy will be posted to the Website and, where appropriate, through e-mail notification.

    Contact

    All comments, queries and requests relating to our use of your information are welcomed and should be sent through our email address or delivered to our office.

    Get in touch

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    WeDeliver
    22 Road French Kiss Building, Room 5A
    Addis Ababa,
    P: (+251)118-437-304